Existing Free Form blocks are modifying MSO tags that once worked
Last updated 2022-10-04 ·Reference W-11384395 ·Reported By 34 users
MSO tags in FreeFrom blocks are either being removed or modified upon clicking on the block to edit.It is recommended that the HTML content must be used with HTML or Code Snippet blocks. However, the FreeForm block was working fine and was able to handle the HTML in the recent past.
1. Go to Content Builder and create an email (template based)
2. Drag and drop a free form content block and use mso tag
3. Open and try to edit the block and you will see that the mso tag is getting removed
Use the HTML content block or code snipped block instead of freeform blocks.
Reported By (34)
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