Sending List Email on Campaign throws a message "This email is too big" while the HTMLBody character count for the email is <32k
Last updated 25 days ago ·Reference W-10898046 ·Reported By 3 users
The issue seems to happen only with the email template built using the template builder, and issue is seen with campaign list email for now.
When we select the template from the list email on campaign on click on send the below pop-up message is thrown.
This email is too big
This email exceeds the allowed size. Either shorten the text or remove some images. If you choose to send it anyway, part of the email will be cut off.
1. Go to campaign
2. Select a campaign and click on list email
3. Use the template, which was built using the template builder
Actual Results: customer is getting a pop up for email size. "This email is too big"
Shorten the email template, by removing images or characters, until the error is not seen.
Is it Fixed?
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