Marketing Cloud - Domain Verification fails in MID when some TXT records contain long records
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Marketing Cloud - Domain Verification fails in MID when some TXT records contain long records

Marketing Cloud Email Studio , Marketing Cloud Admin

Last updated 19 days ago ·Reference W-9611399 ·Reported By 0 users

No Fix

Summary
The user is trying to validate a user domain in the UI. They have added the token as a TXT record to their domain, but when they click the verify domain button, they get a “No matching token was found for this Domain".

Repro
Pre-req - User must have access to a domain that they can add TXT records. If TXT records does not exists already, they need to ensure that there are multiple TXT records already exist and one records should be long 100-200 characters long.

1. Go to Admin > Account Settings > From Address Management
2. Click Register Domain
3. Enter Domain and Click Get Token
4. Add the token as a TXT record to your domain.
5. Return to From Address Management page and click register domain.
6. Enter the domain name and click verify.

“No matching token was found for this Domain"

Workaround
none

Reported By (0)

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