Marketing Cloud Setup Security Settings Saving Incorrect Values
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Marketing Cloud Setup Security Settings Saving Incorrect Values

Marketing Cloud Admin

Last updated 2022-02-18 ·Reference W-10530111 ·Reported By 8 users

In Review

Summary
Configurations within “Setup > Security Settings” may save with incorrect values.
Example behavior: For a subset of Single Sign-On (SSO) customers, SSO configurations may be inaccurately saved when updating security settings, resulting in the inability to sign in to the account via SSO.

Repro
In some circumstances, saving configuration changes within the Marketing Cloud account’s security settings does not save the proper values.

Workaround
For non-SSO customers, sign in to the account and resave the desired security settings. For SSO customers who have their settings overwritten, you will have to leverage a non-SSO Admin to login and resave the previous configuration.

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