Emails containing Interactive Email Forms with "Include Automatic Fallback" enabled will fail to send
Trailblazer Community

Emails containing Interactive Email Forms with "Include Automatic Fallback" enabled will fail to send

Marketing Cloud Email Studio

Last updated 2022-04-23 ·Reference W-10855642 ·Reported By 16 users

In Review

Summary
Emails that have an Interactive Email Form with the option checked for "Include Automatic Fallback" cannot be sent due to error.

Repro
- Create an email with an Interactive Email Form and enable the "Include Automatic Fallback" option on the Design tab of the Email Form
- Attempt to Send or Preview & Test Send the email
- Notice an error will be displayed

Workaround
- Disable the "Include Automatic Fallback" option on the Design tab of the Email Form

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