Journey History/Health Displays Timestamps in Browser Timezone
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Journey History/Health Displays Timestamps in Browser Timezone

Marketing Cloud Journey Builder

Last updated 2022-03-10 ·Reference W-10226262 ·Reported By 0 users

In Review

Summary
Journey History/Health displays timestamps using the system time for your browser.

Repro
- Create a Journey with at least one Email activity and inject at least one contact.
- After the contact has passed through the Journey, review the timestamps available in History/Health.
- Update your User Timezone setting in the Marketing Cloud to something other than the timezone for your browser.
- Compare the timestamp shown in History/Health to the timestamp shown when reviewing the Email Analytics by clicking into an Email Activity > View Details

Workaround
- Convert the timestamp shown in History/Health to match the User timezone.
OR
- Match User timezone to the system timezone for your browser

Reported By (0)

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