An import that points to an external FTP or SFTP site errors when run by itself but completes in an automation
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An import that points to an external FTP or SFTP site errors when run by itself but completes in an automation

Marketing Cloud Automations , Marketing Cloud Admin

Last updated 2022-12-16 ·Reference W-12050853 ·Reported By 1 users

In Review

Summary
The manual run for import activities configured for external ftp or sftp go through different servers than the imports that are done through Automation which are not properly configured on the stacks to allow outbound traffic via port 22.

Repro
1. Create an import activity and try to run it manually. The activity would fail.
2. Now add the same import activity to an automation and it will run successfully.

Workaround
Run the import activity via automation

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