Some AppExchange Consultant Listings Don’t Show the Latest Number of Certified Experts
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Some AppExchange Consultant Listings Don’t Show the Latest Number of Certified Experts

AppExchange , Partner

Last updated 11 days ago ·Reference W-11254977 ·Reported By 4 users

In Review

Summary
On AppExchange, consultant tiles and listings show the number of people who are employed by the consultant and hold qualifying Salesforce certifications. We call these individuals certified experts. In some cases, the number of certified experts shown may not reflect the latest number of certified experts employed by the consultant. This is caused by a known issue related to how the number of certified experts is reported to AppExchange. We’re actively working to fix the issue.

Repro
1. Go to AppExchange: https://appexchange.salesforce.com/
2. In the navigation bar, click “Consultants”, and then select “Consultants” from the menu.
3. Hover over a consultant listing tile, or click a consultant listing to visit it.
4. The number of certified experts shown may not reflect the latest number of certified experts employed by the consultant.

Workaround
There is no workaround, but we’re actively working to fix the issue. Please check this known issue for updates.

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