An warning message shows on Pardot HML fields when loading Lightning Email template in Send Engage Email editor
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An warning message shows on Pardot HML fields when loading Lightning Email template in Send Engage Email editor

Pardot

Last updated 2022-05-25 ·Reference W-10807724 ·Reported By 2 users

In Review

Summary
An warning message shows on Pardot HML fields when Lightning email template is loaded in "Send Engage Email" button action.

Although the warning message apperas, the email is sendable and values are properly replaced by those HML tags in received email.

Repro
1. Select lightning email template which includes Pardot HML tags, e.g. "{{{Recipient.Company}}}".
2. See the warning message "You have x tags that are not supported for this email. They will appear blank to your recipients." is shown and Pardot HML tags are highlighted.
3. Click [Send] button and send Engage email.
4. See received email and values are properly replaced by those HML tags.

Workaround
N/A

Reported By (2)

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