Unable to Import the ChatMessagingDetailExtract file to a DE
Last updated 2021-11-29 ·Reference W-9945332 ·Reported By 1 users
In Review
Summary
When exporting the ChatMessagingDetailExtract and then trying to Import the File into a Data Extension, the resulting import may fail due to a header mismatch
Repro
- Create a Data Extract File utilising the ChatMessagingDetailExtract Extract Type
- Create a File Transfer Activity to move the Data Extract to the SFTP (or external location)
- Download the resulting file
- Import the file into a Data Extension for review
- In the resulting Email, notice how the Import fails due to a Header mismatch
Workaround
Exclude the MessageData column from the Mapping within the Import
Reported By (1)
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