User receives a rare "Fatal error" while running the plan my visits.
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User receives a rare "Fatal error" while running the plan my visits.

Maps Advanced

Last updated 2022-06-15 ·Reference W-10354049 ·Reported By 1 users

No Fix

Summary
User receives a rare error where the application will return a "MARE failure message, {"message":"Request Too Long"}" when running a visit plan.

Repro
1. Create a visit plan with a large number of accounts.
2. Set the time frame to 3 months.
3. Create 3 priority levels and include a few accounts in each bucket with all of the accounts included between the 3 priorities.
4. Kick off optimization

Workaround
We recommend reducing the timeframe on the visit window or reducing the number of records to be optimized in each visit plan.

Reported By (1)

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