User merges during ETLs fail
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User merges during ETLs fail

Marketing Cloud Integrations

Last updated 2021-12-16 ·Reference W-10105854 ·Reported By 2 users

Fixed

Summary
In some scenarios, such as the following "Repro" section, profiles should be merged through the UserETL process.
However, it would not and remains two profiles instead of the merging.

Repro
Step1) Ensure Identity System is enabled on your environment
Step2) Configure 2 identities (ex. IdA, IdB)
Step3) Submit ETL 1 with one row
IdA: "ABC"
IdB: "123"
Step4) Submit ETL 2 with one row
IdA: "EFG",
IdB: "456"
Step5) Submit ETL 3 with one row
IdA: "EFG",
IdB: "123"

---> You can find remaining profiles and not merged.

Workaround
n/a

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