Error when activating Journey using Wait Until Push Engagement Activity
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Error when activating Journey using Wait Until Push Engagement Activity

Marketing Cloud Journey Builder , Marketing Cloud Mobile

Last updated 3 days ago ·Reference W-10344243 ·Reported By 1 users

In Review

Summary
The error "PushNotification activity push message save failed" is seen intermittently when trying to activate a Journey containing a Wait Until Push Engagement activity. The issue happens when the wait duration fails to save correctly.

Repro
-Create a Journey using Push Notification Activity
-Add a Wait Until Push Engagement Activity
-Attempt to activate the Journey

Workaround
-Click to edit the Wait Until Push Engagement Activity
-Click Edit for the Maximum Wait Duration
-Toggle between "Days" and "Hours" and then re-select the required value
-Click back to Summary and click Done to save the activity configuration

Reported By (1)

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