Inflated Tracking in MobilePush Activity Log
Trailblazer Community

Inflated Tracking in MobilePush Activity Log

Marketing Cloud Mobile , Marketing Cloud Reports

Last updated 2022-03-30 ·Reference W-10190502 ·Reported By 1 users

In Review

Summary
In the MobilePush Overview screen and in Activity Log, the sent count for a message can be inflated. When running the Push Message Detailed Report, a lower sent count is seen for the message.

Repro
-Navigate to MobilePush
-Search for a message or view the message sent count from the overview
-Observe sent count

Workaround
-Navigate to Analytics Builder
-Click Reports
-Click MobilePush
-Run the Push Message Detailed Report

Reported By (1)

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