Bulk User Import batches get stuck without a way to cancel them
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Bulk User Import batches get stuck without a way to cancel them

SFDO Philanthropy Cloud

Last updated 2021-10-20 ·Reference W-9916069 ·Reported By 1 users

In Review

Summary
Occasionally, when a workplace imports a large user import file, the upload batch will get "stuck" in the processing state for a very long time with no way to cancel the job or export the results file to see an error.

Repro
1) Go to User Management -> Import
2) Drag and drop or choose a csv file from your machine to import/update users

Workaround
Retry the import batch and confirm the process completed successfully.

Reported By (1)

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