Knowledge RecordType is not displayed translated value
Trailblazer Community

Known Issues · In Review

Knowledge RecordType is not displayed translated value

Platform , Knowledge , User Interface

Last updated 9 days ago ·Reference W-9808625 ·Reported By 1 users

In Review

Summary
Translated Knowledge Record Type name is not displayed in record and New Article With Record Type Button

We need to display Translated Knowledge Record Type name

Repro
1. Login to org with knowledge licenses
2. Make sure user has knowledge licenses added to their user record
3. Enable Salesforce Knowledge and Check "Enable Lightning Knowledge" and select "Multiple Languages" (Setup-> Customize-> Knowledge-> Knowledge Settings)
4. Go to Knowledge Object Setup (Setup-> Customize-> Knowledge-> Knowledge Object Setup)
5. Create Record Type for Knowledge
6. Enable Translation Workbench and Add [English]
7. Translate knowledge_recordtype1- knowledge_recordtype3 Record Type(Setup-> Translation Workbench-> Translate)
Language: English
Setup Component: Record Type
Object: knowledge
Aspect: Field Label

knowledge_recordtype1 -> en_knowledge_recordtype1
knowledge_recordtype2 -> en_knowledge_recordtype2
knowledge_recordtype3 -> en_knowledge_recordtype3
8. Go to Knowledge Home
9. you can see "knowledge_recordtype1" instead of "en_knowledge_recordtype1" on New Article With Record Type Button also you can NOT see "en_knowledge_recordtype1" in Article Edit page

Workaround
NA

Reported By (1)

Enrique Díaz

Is it Fixed?

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