CDP Marketing Cloud Activation Data Extensions and Folders cannot be deleted
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CDP Marketing Cloud Activation Data Extensions and Folders cannot be deleted

Marketing Cloud Audience/Contacts , CDP

Last updated 7 days ago ·Reference W-9539469 ·Reported By 11 users

In Review

Summary
When a CDP Marketing Cloud Activation is published, a folder and corresponding shared data extension is created in the Marketing Cloud to capture the data for the activation. Currently these folders and data extensions cannot be deleted in the Marketing Cloud UI.

Repro
1) Create a CDP Marketing Cloud Activation Target and publish
2) A Marketing Cloud shared data extension is created and can be found by following the steps outlined here: https://help.salesforce.com/articleView?id=sf.c360_a_segments_in_marketing_cloud.htm&type=5
3) Attempt to edit & delete the folder or data extension
4) The option to delete is grayed out and cannot be selected.

Workaround
No workaround at this time.

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