Appointment Assistant Real-Time Location's En_Route event isn't being triggered
Trailblazer Community

Known Issues · In Review

Appointment Assistant Real-Time Location's En_Route event isn't being triggered

Mobile , Field Service

Last updated 9 days ago ·Reference W-9622518 ·Reported By 0 users

In Review

Summary
Appointment Assistant Real-Time Location's En-Route Platform event isn't triggered if the quick action doesn't include the Status field on the action's layout.

Repro
1. Create a quick action in Field Service Mobile to update the status.
2. Remove the Status field from the page layout.
3. Change the status of the appointment using the quick action.

Workaround
Add the status field to the page layout.

Reported By (0)

Is it Fixed?

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