Publication lists Status inaccurate on the User Interface
Last updated 10 days ago ·Reference W-10066088 ·Reported By 51 users
In Email Studio, if a subscriber unsubscribe from a publication list, the status of the subscriber in the publication list may still be showing as Active.
This is a User Interface issue only and the status of the Subscriber is correctly recorded in the system.
1) Unsubscribe a subscriber from a Publication list.
2) The status is still showing as active.
Exporting the list from the User Interface will show you the correct status meaning, if the subscriber unsubscribed from the publication list, the User Interface will show Active, the file exported will show you unsubscribed.
Reported By (51)
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