Unable to Filter Journeys in New Journey History Screen
Trailblazer Community

Unable to Filter Journeys in New Journey History Screen

Marketing Cloud Journey Builder

Last updated 2021-11-23 ·Reference W-10039597 ·Reported By 10 users

In Review

Summary
When utilizing the Journey History page that was updated in the October 2021 release, the option to search for journeys will not return all expected results.

Repro
Go to Journey History
On the Filters section open "Journey"
Note that not all expected results are returned
Try to search for any other journey in your account and note they are not returned

Workaround
In the Journey Builder Overview, find your journey and click on it.
From the Journey Canvas click on "View Event Results" on the Entry Event
Click Either Contacts Accepted or Contacts Evaluated
This will take you to a Journey History screen that searches for the journey in question

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.