Salesforce functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs
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Salesforce functionality impacted in Chrome 92 after recent change to cross-origin iframe JavaScript dialogs

Platform

Last updated 2021-07-29 ·Reference W-9648825 ·Reported By 1000 users

Fixed - Summer '21 Patch 14.5

Summary
UPDATE July 29th: Salesforce has implemented and released a fix for this in our Summer '21 Patch 14.5. You can confirm the patch release for your instance on the Trust Status page by searching your instance or My Domain: https://status.salesforce.com/

This fix applies to Salesforce owned domains. Cross-origin iframe JS dialogs served from 3rd party non-Salesforce owned domains that use javaScript alert(), confirm(), or prompt() in their functionality will need to change their implementation to be compliant with the recent Chrome changes. See the following Knowledge Article for more information:

Cross Origin iframes will not trigger native JavaScript dialogs in Chrome and Edge versions 92 and above
https://help.salesforce.com/articleView?id=000362715&type=1&mode=1

Users can also continue to use the workarounds listed below while the third party updates the functionality to be compliant in Chrome 92+.

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As of Chrome version 92, customers may experience issues when working across the Salesforce platform. This impact may appear with buttons that were previously functioning as expected, visualforce pages/components, or other content not performing as expected. In the Chrome developer console logs impacted users will see the following error:

A different origin subframe tried to create a JavaScript dialog. This is no longer allowed and was blocked. See https://www.chromestatus.com/feature/5148698084376576 for more details.

Repro
1. Launch Chrome 92 and sign into Salesforce
2. Go to Setup > Users > Users
3. Select the Action checkbox and then click Reset Password(s)

Expected Result: User is presented with a confirmation dialog to reset the password
Actual Result: In Chrome 92 there is no response or dialog when clicking the Reset Password(s) button

Workaround
1. Impacted users can use an alternate supported browser such as Firefox or Safari

2. Chrome 92 users can workaround this issue by adding the following flag to your Google Chrome Shortcut: --disable-features="SuppressDifferentOriginSubframeJSDialogs"

We’ve included instructions for how to complete this below.

NOTE: This change will not work unless you fully close out of all Chrome Windows and relaunch.

Windows:
1. Quit all running instances of Chrome.
2. Right-click your Chrome shortcut.
3. Select Properties.
4. At the end of the Target: field paste in the following command line flag only, do not make any other changes to the current target: --disable-features="SuppressDifferentOriginSubframeJSDialogs"
With that example flag, it should look like: chrome.exe --disable-features="SuppressDifferentOriginSubframeJSDialogs" or "chrome.exe" --disable-features="SuppressDifferentOriginSubframeJSDialogs" (Note: Please ensure there is a space between the current target and the flag)
5. Click Apply > OK.
6. Launch Chrome using your shortcut.

Mac:
1. Quit all running instances of Chrome.
2. Run the terminal application.
3. In the terminal, run the command:
/Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --disable-features="SuppressDifferentOriginSubframeJSDialogs"
4. Press Enter.

Reported By (1000)

Bash Din Bob Poliquin Kumar Mani Dhananjay Kumar Nicholas Stonehouse Venkata Sharath Simhadri Matt Damico Megan Lee Brent Lewis Lou Guberti-Ng Tara Wilkinson Bastien Fournier-Peyresblanques Tony Chou Jerome Boue Reuben Reynoso Kevin Roney, MBA M Mada Christine Fiorentino Peter Idzi Kris McCabe Richard Moran Julien Bonyadi Tracy Leighton David Brazewell Nick Scott Gordon Peddie David Lopez Quintana Lourdes Salayet Sima Mellaku Erik Elcsics Jason Holderness Sreeram Bantu John Steakin Antonio Doblado Jayanth Ramesh Shaun Hamer Mariano Simon Jeevan Padiyar Ramin Saraby Didier COMTE Abhishek Singh Gadi Vered Shmulik Sheynman Tal Kofler Atsuko Nakao Jose Carlos Diaz Jascha Grewe Roman Riabenskyi Amanda Ware Renee Roullier Peter Rizol Sam Yu Ronny Hildebrandt Gerry Svajhart Emily Gooch Elliot Manchester Isha Gupta Jon Hill Ming Zhang Lucas TIGHILT Olivier Eilers Shay Friberg Mogana Rathinavel Mustapha DRICI Jörg Podesky Simon Fischer Michal Sobczyk Corina Halcescu Jonathan BERTHELOT James Dearmer Albert Isuar Dennis Poole Ivan Portillo Matthew Hunt Suryono Santoso James Foxon Sasi Milmo Clement Gomez Sriramani Deyyala Juraj Boor Alain Ghoussoub Kazuya Ishida ISV Connexys TRS support Andrii Komirnyi Theo Dyson Liann Goldberg Eric Shema Shiv Kumar Jiří Karpíšek Christ Bobihis Tammy Mittermeier Benedikt Hollnberger Jo Shearer Nathalie RODRIGUES 匠 松阪 Atlantic Admin Kol Tregaskes Ritsuki Shinbori Edouard Deneve 健太郎 田中 Bas Bruil Ondřej Božek Trystan Nieuwenhuis Petr Sommer Rina Izumi Martin Kopecký Pavel Lyutich Sam Sallis Jagadeesh Adaveni Nedko Nedkov Sue Hinchcliffe-Ward Akshay Thakur Akira Hamada Chungeun Ha Takuya Imai Brent Dwyer Chiel Caron San Sri anna koizumi Monica Meduri Pavel Koryagin Sander Fraeyman Nicola Biddle Jeremy Manaf 浩樹 遠藤 Reagan Hammond 新 三浦 優介 深井 Lisa Sasaki 管理者 33s Anuj Parashar 佐代 難波 Kunal Choudhury 担当者 JBF t furutani Aris Gondopoulos Mark Barcham yan rokey Prath I 篤彦 木村 Keiko Katsumata 徹 八柳 恒慈 加賀谷 OBIDJON KOMILJONOV 健 山崎 Salesforce Admin Layla Wright Joel Richards Amy Wiles Sayo Oohara Adrian Watt 裕也 桜井 Hironobu Inagi 知明(Tomoaki) 森田(Morita) まどか 竹村 学 劉 遠藤 信弘 Viral Shah Rahul Anand Vishal Mehrotra Bryan Middleton Dan Pelkey Curtiss Pflager Kunal Asrani Gaurav Chandna Christiane Smith Susan Hammond Meg McLees Luciano Cottonaro Erin Yamaoka Haabiba Whitney Michelle Morris John Schroeder Lydia Bennett Kristin Misko Jeremias Tomé Daniel Nixon Allan Hotchkiss Austin Montgomery Ken Warchalowsky Chris Minerd Corinne Walker Bryce Mortier Mike Jones Dharmesh Mistry Elise Saenz Sam Whitmore Amy Killmeyer Ryan Jones Alejandro Meneses Justin Birdsong Ron Jansen Bobby Hester Annemarie Forgie Jeannette Liu-Deza Corinne Rydman Tina Wang Paula Petric Neal Kleemann Sharaz Butt satish kandimalla Nick Lauer Daniel Roberts Cody Nutt Gila Aispuro Seema Agrawal Yash Gandhi James Griffith SU Siemens Sherry Grimm Sarat Chandra Arun Ganesan Laura Valli Tim Sneed Jason Flammang Steven Hart Yara Hamalaya Tony DeMarco Michele Howard Pankaj Kumar Ashley Freiheit Jake Harvey Jeff Harden Adam Walker Francis Balfe Vasanth Kumar Velamala Craig McKinney Tom Claeson Nadia Fonseca Dan Ratzlaff Prathiksha Shetty Barbara D Archana Rajendran ShivaShankar Kudikilla Kyle Whelan William Ellison Ashley Ross Brent Gossett Cassandra Yu Vamsi K Jandhyala Jessica Ferron Dan Schiess Shannon Griffith Lily Stokoe Shu Man Nikki Trevino Erik Lentz Stephen Stark Keith May Dave Wierzbicki Alex Chart Gareth Webber Sérgio Camilo Karl Livesey Mary Dugdale Stanislav Fedotov Micah Hope Máximo Oliveira Benjamin Rosales Yvonne Johnson Zach Fernald Nadav Kiani Matthew Szponar Joshua Min Tom Jarvela Harish Muppala Jessica Swift Sophie Morrison Zackery Perryman Kahraman Ağdere Katelyn Montigney Ty Lazarchik Zack Helm Megan Ausenbaugh David Hill Shawn Hepker Alan Wojciechowski Jessica Doyal Nahuel Retes Sharon Sunder Tory Stellick Adam von Kannewurff Adam McDaniel Craig McInerney Arnaud DEMAY Russ Bauer Adam Evans Thomas Pfanzelter Ellen Watts Kate Reager Jack Zhang Henrique Cabral Chris MacDuff Kim Vermeulen Alyssa Lefebvre Keely Keeble Ashley Weber Shunji Anazawa Pete Langston Julio Pinar Figueroa Jana Sigmon Angelo Johnson Brad Brazeal Nicole Silverman RAJDEEP SAHA Joe Harrison Trina Bentley Erik Moon Petr Vitous Toms Teteris David DUBOIS Michael Mazzotta Andrei C. Ababi Vaibhav Srivastava durga reddy Aswin Asokan Ala Farahat Ricky Hanna Sasidharan Arumugam Sébastien Ea Ashraf Paruk Graham Webster-Newman Stepan Bihary Maeve Kerney Robert Becker Nick Whitney Ivan Ania Omar Montero Iglesias Adam Sincock Brenda Figueroa Tamir Podhurst Janardhana konda Gary Moorcroft Scott Morgan William Bailey Pedro Saraiva Akash Dambhare Andy Rouse Griss Diaz Steve King Sven Johannsen Admin Cadenceinnova Ricardo Portela Dola Agnihotri Teertha Prasad S Emil Müller Rajanish Dadi Mike Handsome Wicky Rampersad Riccardo Torchio Shaik Hasun Marco Aguti Admin WRDEV Kirsty Whitehall Adam Marchbanks Leanne Roberts Sarah Arena Mark Wieland (RF Administrator) Bharath Rajappa Abhijit Parida 良太 宮島 Rebecca Hall Paul Chambers Adrienn Bakos Rob Koch Chris Dymock 哲也 堀端 Sebastian Richter Simon Rutt Mark Laing Simon Maskell Aig Sonpo One Contact Team Clovis Silva Justine Loh Michael Kelly Will Goulding Chanakya Ligade Alexandros Toulis Saddam Hussain TCS Admin Geoffrey Muange Watene Gossé Gorissen 陽平 関塚 Jess Wilson Akshat Jain Franck Giolat emiko shimazaki gabriela ciuculescu Hieu Tran Sameer Dahule Tom Boyle Maximilian Dürr Roxana Anghel 海夏 焼石 John Meinen 管理者 システム Masako Nakamura Falgun Panara Luca Boccabella 太郎 佐々木 Eran Nafshi Grzegorz Połuch Daniel Gizunterman Jan Terzer Annadurai Krishnan 環 烏山 James Cowan 楽天生命 システム管理者 圭一郎 佐藤 Poonam Bhargava 祐子 川上 志保 中島 Katsushi Kinemuchi sachiko sato Rebekah Castillo 千尋 斉藤 俊 大間 Craig Layton Ippei Nishinaka 健治 舟津 smita pandey Garima Roy Gaurav Tarway Shogo Yamane Sandeep Musku Rhys Butler Deepak Tyagi 管理者 クレスト Yiseul Kim Piyush Prakash Kshitiz Sandaru Daluwatta Kapil Arora Mike Fensom 寛人 吉田 aki hasuo Teck Lung Ng 美香 木村 Jennifer Chu 裕也 藤原 Jian Yin Karen Byrum 俊介 来住 Daniel Elkington Muneyuki Homma Libor Morávek Risa ASAZUMA 昌史 大石 宏之 中西 Cooper Fellows Jimi Hendrickx Hunter Kim 千春 越田 千加子 恵下田 Henrique Cabral admin SAMS 好美 髙原 Steven Russell John La Satheesh A 伸樹 清藤 友一朗 吉原 Tom Walsh Scott Landes Gracie Sandoval Sabari Venkatachalapathy Ranyel Bryan Heather Hawkins Geoff Saxby Jason Darvick Emily Dellit Alexander Zaytsev Michaela Grill Thomas Mercer Alexander Johnson Katie Kirdahy Lou Manley Brianna Mar Melissa Winson System Administrator Nick Dodds Christopher Hann-Soden Janki Sabnis Param Singh Charles Cooper Nathan Mazzella Raphael-Support Epstein Seth Weiner ichiro tanaka Pamela Barrios Gabriel Andrade Aguilar Colin Johnson Matt Messick Kanaka Lakshmi Paladugu Ratandeep Srivastava Leonardo Passos Christi Grinter Jennifer Adams Tim May Drew Tauber John Martinez Marco Villarroel Arancibia Alejandro Ruz Ian Hildreth Luke Siecinski Eduardo Ojeda Romero Martha Hardy Vandana Bhatia Yolanda Loftis Yamini Yogitha Tallapragada Chad Gerth Zachary Adams Sam Friedman CarePath Admin Timothy Orr Laura Rosado Kristopher Hollen John Mercer Anthony Flint Daniel Schell Ajay Matharoo Wesley Evans John Candioto Kranthi Kakarla Chhavi Gupta Patrick McNeal Kalaivani Sengottaiyan Kenneth Hughes Mir Niaz Michael Ramon Melissa Bunch Blair Matuszak Steve May Danilo Silva Tanu Chaudhari Eric van Zuilen Greg Snipes Ellen Taussig Manisha Patil Philip Loehlein Dana B Gabriela Sheehan Megan James Timothy Frederick Rahul Shaw Jennifer Rast Leandro Santillan Nick Polovina Neil Flores Manisha Patil Ralene McDonald Tyler Ochsner Richard LaBelle Maria Dombrowski Sebastian Alvarez William Saleh Mark Le Harrison Roberts Quanta Woodson Heath Parks Scott Stith Christian Neuschwanger Trish Ramsay Thad Roduner Swapnil Sen Marjorie Braswell Jeff Battles Torren Phillips Chris Mourikis Jody O'Steen Nathan Voller David Spell Dave Marajh Jill Stoddard Marie Jordan Blake Hawkins Amy Stephens Mark G. Edgar Popoca Julie Bannocks Amanda Muller Isabella Harris Shawn Nguyen Daniel Dlugos Gaurav Arora Jennifer Good Chris Woolcott Rowell Seguritan Alice Jones-Evans Suvarna Yalaka Tanner Welton Ashley Gearheart STEPHANIE YIP Winston Henke Kyle Tejada Sai Raj Thota Prashant Thakkar Steven Miller Angel Rodriguez Orta Zhiling Chen Alex Eaton Kiran Ravikanti Andrew Barker Adam Parks Kate Preston Melissa Bosi Zach Hall Debbie Laughran Vasanth Ayothiraman Joel Doerer Admin Gisela Arellano Tim Parker Gyan Kiran Gupta Jessa Graham Jacob Tomlinson John Digregorio Dan Martin Barbara Oliveira Jim Hutcherson jesus roman Nidhi Verma Tori L Guy Ballard Chandu Naren Tiago Campos Palis Chaz Miller Maarvi Memon Betsy Cichelli Brandi Bultman-Greenwood Mark Prykhoda Derek Anderson Leonard Boehly Deepak Nigade Robert Lau Ethan Pitzer Balamurali Muraleedharan Laura Burns Erik Alderiso Brandon Yackle Rupesh Reddy Heidi Asplund Dylan Runde Michelle Linguli Erin Ellis Manuel Vargas Augusto Presotto Tim Gagne Lornea Baumann Mahesh Khidkikar Irfan Ibrahim Manoj Mullapudi Mike Wishner Matt Guschl Andreas Beck Venugopal Nugala Bas Vermeulen Casey Hayes Corey Easterling Leonardo Paulo de Macedo Vitor Sá Andrew Mills Nirmal Kumar Ruth Varasani Krishna Kodali Cindy deDios Chris Karpyszyn Raivis Markons-Craig John Braun Yanbin Zhou Serhii Klieshnin Marie Mattei Louise Leahy Leigh Ann Tibbs Release Team Manoel Calixto da Silva Neto Kai Amundsen Krzysztof Beniowski Nicole Backhaus James Yu Stefan Paulus Darlington Castro Muhammad Sheheryar Felipe Lima Zack Einstein Devan Lawing Natraj Ramangupta Francielly Gomes Will Docimo Deleep Kumar Manda Stephane Houle Dana Wolfe Atila Castro Alves Asif Kutagulla Mouloud HABCHI Nagendra Babu Pilli Marcio Fritsch Erin Gilbert Maria Huemmer Tarun Choudary Saad Ansari Christina Nava Elodie Sodji Michael Joyce Shamil Hazim Teri Pietruskiewicz Sherri Axcell Joanne Warner Bárbara Bicalho M.E. 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Is it Fixed?

AP0 AP3 AP4 AP5 AP6 AP7 AP8 AP9 AP10 AP11 AP12 AP13 AP14 AP15 AP16 AP17 AP18 AP19 AP20 AP21 AP22 AP24 AP25 AP26 AP27 AP28 AUS1 AUS11 AUS2S AUS27 AUS26S AUS25 AUS24S AUS23 AUS22S AUS3 AUS43 AUS4S AUS5 AUS6S AUS7 AUS9 BRA1 BRA2S BRA4S CAN17S CAN1 CAN11S CAN2S CAN4S CAN6S CAN8S CS1 CS2 CS4 CS5 CS6 CS7 CS8 CS9 CS10 CS109 CS108 CS107 CS106 CS105 CS102 CS101 CS100 CS115 CS119 CS110 CS117 CS114 CS113 CS112 CS111 CS11 CS116 CS123 CS122 CS121 CS126 CS127 CS129 CS128 CS125 CS124 CS137 CS138 CS133 CS132 CS14 CS148 CS142 CS159 CS152 CS151 CS15 CS162 CS16 CS169 CS165 CS160 CS173 CS17 CS174 CS18 CS189 CS194 CS192 CS193 CS190 CS191 CS199 CS197 CS19 CS198 CS196 CS195 CS20 CS209 CS200 CS202 CS201 CS203 CS21 CS219 CS218 CS217 CS216 CS215 CS214 CS213 CS212 CS211 CS210 CS22 CS220 CS23 CS234 CS24 CS25 CS26 CS27 CS28 CS29 CS31 CS32 CS33 CS34 CS35 CS36 CS37 CS40 CS41 CS42 CS43 CS44 CS45 CS46 CS47 CS49 CS50 CS53 CS57 CS58 CS59 CS60 CS61 CS62 CS63 CS64 CS65 CS66 CS67 CS68 CS69 CS72 CS73 CS74 CS75 CS76 CS77 CS78 CS79 CS80 CS81 CS84 CS86 CS87 CS88 CS89 CS90 CS91 CS92 CS94 CS95 CS96 CS97 CS98 CS999 CS99 DEU1 DEU2S DEU4S EU16 EU17 EU18 EU19 EU25 EU26 EU27 EU28 EU29 EU30 EU31 EU32 EU33 EU34 EU35 EU36 EU37 EU38 EU39 EU40 EU41 EU42 EU43 EU44 EU45 EU46 EU47 EU48 FRA1 FRA2S FRA4S IND1 IND16S IND15 IND11 IND18S IND13 IND2S IND23 IND3S IND4S IND5 IND6S IND7 IND9 JPN1 JPN2S JPN3 JPN4S NA104 NA107 NA109 NA100 NA101 NA103 NA102 NA105 NA119 NA116 NA110 NA118 NA112 NA111 NA115 NA114 NA113 NA117 NA125 NA124 NA122 NA120 NA126 NA127 NA123 NA129 NA121 NA128 NA138 NA134 NA133 NA136 NA135 NA132 NA131 NA130 NA137 NA139 NA140 NA142 NA141 NA149 NA146 NA147 NA148 NA154 NA158 NA159 NA153 NA151 NA155 NA152 NA150 NA156 NA161 NA163 NA167 NA160 NA166 NA165 NA169 NA164 NA168 NA162 NA172 NA170 NA174 NA171 NA173 NA196 NA202 NA204 NA21 NA218 NA214 NA217 NA215 NA64 NA65 NA66 NA68 NA69 NA70 NA71 NA72 NA73 NA74 NA75 NA76 NA77 NA80 NA81 NA82 NA83 NA84 NA85 NA86 NA87 NA88 NA89 NA90 NA91 NA92 NA93 NA94 NA95 NA96 NA97 NA98 NA99 UM1 UM2 UM3 UM4 UM5 UM6 UM7 UM8 UM9 USA1 USA2S USA3S USA4S

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