Event logs page in the Einstein bot may stuck while loading if there are more than 6K records.
Trailblazer Community

Event logs page in the Einstein bot may stuck while loading if there are more than 6K records.

Einstein Bots

Last updated 16 days ago ·Reference W-9422925 ·Reported By 1 users

In Review

Summary
Event logs page in the Einstein bot may stuck while loading if there are more than 6K records when User scroll up/down to view more records.

Repro
-- Enable Einstein Bot.

-- Ensure you have more than conversation logs.

-- Scroll down to view more records. Page may stuck in loading.

Workaround
Please increase the resolution of the browser >100% to view more records.

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.