In High Velocity Sales, prospects exited to a new Sales Cadence will display 'Step 0'
Last updated 2021-03-23 ·Reference W-8975701 ·Reported By 2 users
In High Velocity Sales, when a prospect exits from one Sales Cadence to another, the Sales Engagements step card may display 'Step 0'. When the Sales Cadence Targets related list on the Sales Cadence is viewed, these prospects will have a blank Step Name. This behavior is intermittent and does not affect all prospects.
1. Create a Sales Cadence where prospects exit to a linked Cadence.
2. Add prospects to the Sales Cadence and advance them through any Cadence steps.
3. Upon exiting, a prospect may display 'Step 0' on the Sales Engagements step card.
Remove the affected prospect from the Sales Cadence and add it back.
Is it Fixed?
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