Create Task Object Activity in Journey Builder fails when using Time Field Type in SalesCloud
Last updated 2021-06-08 ·Reference W-8876942 ·Reported By 4 users
When using a Time field type in an Object Activity to create a Task, the activity fails to create a Task record.
In an integrated org, do the following:
-In Sales Cloud > Setup > Customize > Activities > Activity Custom Fields
-Create a new field of type "time" called "Time Due"
-Make it visible to all layouts, save
-In Marketing Cloud > Journey Builder > Create New
-Create a DE entry event and use a DE with any contacts in it
-Drag Object Activity and select Task type
-Select to create a new record
-For Assigned to, find your user
-For Subject write something that will help identify the record
-Select "Due Time" and try variations of supported time formats, click done
-Configure Journey Settings and activate
-Note no Task is created.
Use a Date field type if possible.
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