The page can hang when viewing the Email Overlay View tab for a text only email that contains the less-than sign.
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The page can hang when viewing the Email Overlay View tab for a text only email that contains the less-than sign.

Marketing Cloud Email Studio

Last updated 2021-03-15 ·Reference W-8843750 ·Reported By 1 users

No Fix

Summary
When viewing the Email Overlay View tab for a text only email that contains the less-than sign (<), the page can hang for about 5 minutes and then times out.

Repro
1. Create a text only email.
2. Enter the text included the less-than sign.
3. Send email.
4. Click on some of the links (optional).
5. Navigate to [Email Studio]→[Email]→[Tracking]→[Sends].
6. Open the corresponding tracking details.
7. Navigate to the Click Activity tab.
* Not all the emails contain the less-than sign

Workaround
To either not use the less-than sign (other ambiguous character) or to use the greater-than sign in conjunction with the less-than sign.

Reported By (1)

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