Datorama Reports missing Click or Open Data for Sends
Trailblazer Community

Datorama Reports missing Click or Open Data for Sends

Marketing Cloud Reports

Last updated 2022-03-30 ·Reference W-10387805 ·Reported By 15 users

Fixed

Summary
Running Datorama Reports for sends can sometimes return empty/partial click or open data.

Repro
Run a report and notice that the open, open rate, click, click rate are low or missing entirely.

Workaround
Utilize tracking extracts or system data views to access this data on an ad-hoc basis.

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