Some Facebook Inbox Messages not saved in Social Studio
Last updated 2021-11-02 ·Reference W-10035819 ·Reported By 0 users
The first Facebook Inbox Message from a customer is sometimes not being saved in Social Studio
- Access the first Facebook Inbox message from a customer on native Facebook
- In Social Studio > Engage, attempt to locate the message
- See that it is not there
Reported By (0)
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