SOAP Call Timeout on Retrieve OpenEvent
Trailblazer Community

SOAP Call Timeout on Retrieve OpenEvent

Marketing Cloud API

Last updated 2022-05-22 ·Reference W-9973983 ·Reported By 5 users

In Review

Customer is having timeout and slow response issues when trying to retrieve OpenEvent via the SOAP API.

<Envelope xmlns="" xmlns:xsi="">
<RetrieveRequestMsg xmlns="">
<Filter xsi:type="SimpleFilterPart">

As a workaround, the customer could use data extract to retrieve open stats data

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.