Journey Builder Salesforce Entries convert text field data of TRUE or FALSE to values of 1 or 0
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Journey Builder Salesforce Entries convert text field data of TRUE or FALSE to values of 1 or 0

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Last updated 2021-06-25 ·Reference W-8515950 ·Reported By 1 users

In Review

Summary
When using a Salesforce Entry Event in Journey Builder, if you have a text field that contains data of TRUE or FALSE, these text values will be converted to a boolean value of 1 or 0. These incorrect boolean values will be inserted into your Journey and data extension instead of the text values.

Repro
In an integrated account, create a new journey that includes a text field, such first/last name in the Salesforce entry data

Create/Update salesforce records that meets the journey entry criteria and has "True"/"False" in the name fields but is a text data type

Observe the record that gets created in the data extension as a boolean value of 1 or 0 instead of the text value of true or false

Workaround
Synchronize affected data and use Marketing Cloud Data Extensions to inject the records as needed.

Reported By (1)

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