Path Optimizer Engagement stats not accurate for shorter duration tests
Trailblazer Community

Path Optimizer Engagement stats not accurate for shorter duration tests

Marketing Cloud Journey Builder

Last updated 4 days ago ·Reference W-8453607 ·Reported By 2 users

In Review

Summary
The Engagement stats shown in the Path Optimizer activity summary at times shows inaccurate results. This has primarily been observed for journeys with short Path Optimizer test duration.

Repro
-Create a path optimizer activity within Journey Builder to automatically select a winner.
-Select a short duration (for example 3 hours)
-Activate Journey
-After the test has completed, click into activity and note that the Triggered Sends display 0 engagement for all stats on the Analytics tab

Workaround
Use a higher testing duration (At least 24 hours for example).

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.