Path Optimizer Engagement stats not accurate for shorter duration tests
Last updated 2021-02-16 ·Reference W-8453607 ·Reported By 3 users
Fixed in version Marketing Cloud Release January 2021
The Engagement stats shown in the Path Optimizer activity summary at times shows inaccurate results. This has primarily been observed for journeys with short Path Optimizer test duration.
-Create a path optimizer activity within Journey Builder to automatically select a winner.
-Select a short duration (for example 3 hours)
-After the test has completed, click into activity and note that the Triggered Sends display 0 engagement for all stats on the Analytics tab
Use a higher testing duration (At least 24 hours for example).
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