Facebook Mention Posts saved on Feed Endpoint
Last updated 2021-09-22 ·Reference W-9304580 ·Reported By 4 users
Facebook Mention posts are being returned via different API endpoints containing different data. As a result, comments on these Mention posts are being ingested in error, and are also inaccessible when attempting to access the post on native Facebook via the timestamp link in Social Studio or Social Customer Service.
- In Social Studio > Engage, locate an affected post
- Click the timestamp link on the post
- The error message "This Content Isn't Available Right Now" is received
Access the post via native Facebook directly
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