Performance Degradation Message Queue Processing on multiple sandbox instances
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Performance Degradation Message Queue Processing on multiple sandbox instances

Sandbox , Change Sets , Summer 22

Last updated 25 days ago ·Reference W-11167440 ·Reported By 605 users

Fixed

Summary
The CS88 sandbox instance can be impacted by message queue performance degradation. Customers on this sandbox instance can experience intermittent issues installing or upgrading packages, retrieving metadata via the API, or updating metadata via the API. The customer experience will depend on the tools used (for example, the Salesforce CLI) but can manifest as jobs being submitted but not picked up for execution or completion. Affected customers should allow a short time for jobs to complete in the background. If the impact persists, please contact support with information about the operation you are trying to perform, which sandbox organization you are using, and the affected tools.

Additional Info-
The customer experience can vary depending on the tools used and most likely result in the jobs not getting processed for execution or completed. Due to this issue, customers can also experience a delay in job processing. If the impact persists, please contact support with information about the operation you are trying to perform, sandbox details, and impacted tools.

Repro
The issue can be produced in different ways for customers and is dependent on various factors including any suspensions in place and tools that are being used.

1) Generic Use Case - Customers attempting to run asynchronous jobs can see these jobs in progress for an extended period of time, time out, or fail to process.
2) Specific Use Case - Customers attempting to deploy or retrieve any metadata from their org can see this action fail.

Workaround
To ensure we protect the availability of the sandbox instances, Salesforce technology teams will suspend the previously mentioned message types and have them automatically lifted at the end of the EMEA peak window (18:00 UTC). We recommend that customers schedule jobs outside of these hours as a workaround. We apologize in advance for any inconvenience this may cause your business.

Reported By (605)

Zach LeRoy Jorne Van Landschoot David Pavon Cobo Laura Lachenauer Salesforce Development Tatu Laakso Emmanuel Lambert Samuel Mota Arthur Yukio Vijay Mudliar Dale Christopher Adam Johnson Oleh Berehovskyi Riya Patel Michelle Kernohan Fabiano Oliveira Matthias Rolke Marco Wittig Cédric Jacquet Stephen Arthur Christian Javier Coca Jacob Guidosh Alberto Otero Esther Flink Tom Lally Adesso Admin Abhay Abhay Natalia Porto Mark Meyer Trent Thomas Steven Delfel Dave Casper William Staud Gerald Rollason Christopher Hickman Mitch Cooper Marco Venanzoni Marco Venanzoni Matt Richardson Daniel Dumitru Sai Shyam Manohar Meda Divya Minamareddy Slavisa Maslic Paramita Dutta Mandal Karen Iorns Lamar Barnett Patrick Skamarak Duc Nguyen Cindy Hollenberger Teja Bezawada Simon Nowak Kevin Germain Juan Pablo Borda Muñoz Juan Muñoz Yurii Zakharov Nicoleta Prunean Martin Dullemond Daria Soldane Rencel Shane De leon Mike van der Wal preetham m Mark Goddard Nathan Allard David Jurado de Priego Ann-Cathrin Loose Chris Neddermeijer Remco Sellmeijer Benoit Billebeault Laurens Verwaaijen Azaruddin Shaik Kieran Jones Joyce Lam Chris Herselman Leon Vet Jolanda Nijboer Matthijs Theelen Giorgia D'andrea Geerten Kuiper Guillaume Zeeman Adriana Arevalo Lopez Maximilian Hasler Tobias Maass Binit Kumar Stefan Mrosh Julia Sperling Björn Boumann Tim G. Mohammed Awad Christian Richter Gonçalo Moreira Miroslav Smukov Anuja Gharewal LINDSEY ROBERTSON Dylan Johnston ssi AllUpp Herat Thakkar Asfer Ahmad Enea SF Madiha Farooq Imane OUAKRIM koki nanba Mahir Khalid Vimal Ramkalawon Manuel Marabese Nikhil Unnikrishnan Peter Idzi Mikko Nelimarkka Gulshan Doorgah Davide Corengia DF Admin Thijs Zuijderwijk Pradeep M Jill Hedberg Youssef BOUZOUBAA (EUSA) Federico Ridolfi Fabrizio Schembari Johan Karlsteen Paavo Kotinurmi Arturo Rodriguez Martinez Zoltan Antal Johannes MAYER Joshua Alarcon Peter Sanderson Gabriel McGinn Knocky Lo Ivan Hassig Dale Christopher Clément CHEBROU de LESPINATS Lee Gregory Kyle Bloemink Alicia Placzkiewicz Raghu Gopisetty Hing Chow María Valgeirsdóttir Ali Hejazi Phillip Byram Rene Haanstra Emily Knox Oscar Iuliano Sylvain Prudhon Andrea Scoppettone Robin Korver Jennifer Herr Edwin Vijay Raymond Mads Kristiansen Josh Smyth Julian Martinez Cordones Jan van der Heijden guyben_harel guyben_harel Adrian Ioana Jim STUKAS Arnaud Schroeder Gretar Vidir Palsson Viviana Italiano Ugo De Prezzo Karla Martinez Henao Noel Light-Hilary Hassan ALAMI Trine Rønning Tachú Salamanca Paweł Znamiec Brage Størkersen Sven Moens Ciro De Felice Barney Haywood Erica Lijo Penas Muhammad Talha Manali Chavan Amit Joshi Santosh Swain Mirko Di Carluccio Lars Østergaard Alexandre LE ROUX DE BRETAGNE Nathan Voller mahendar m Julika Althof Alexandre Regard Mehdi Guemmar Abdelkarim Akkari Jesus Castro felix Yann Muller Thue Voergaard Olsen David DUBOIS Feng Lian Priyank Rajvanshi Alfonso Coppola Nathan Bradshaw ankit kumar Kierin Spark Maria Eugenia Alos David Bento Mike Tribble Technical Admin Pierre PLESSIS Carlos Alonso Rodriguez Tiago Nascimento Tom Fuda Frank Marter Rahul Patel Andrea Boido Anthony DiVanna Garrett Kass Romain Vernay Brandon Bauman bartzi goldblat Romain NOGIER Francois Peylet Jaume Juanós Sebastian Jockenhoefer Yoncho Yonchev Dilyan Dimitrov Alex Ferrari Moonshot ACN Team László Kapczy Terenyei Bence Doru Diaconescu David OLIVIER (MCS) Oriol Civit Torezano Soma Sebestyén Valerio De Rosa Aleina Domondon Craig Walker Mohamed EL Moussaoui Scott Bub (MCS) Frode Hoen Philippe Stadnik WebResults WRAdmin Дмитрий Козлов Raviteja Desu Fagner Gois Robin Roos Melanie Wondratschek Jorge Hernando García Joris Vanbelle Guillermo López Milan Vadhia Felipe Poncet Jagdeep Juneja Morten Mikalsen Tomás Valente Unai Ormaechea Ruiz Catarina Moreira Terence des Vallieres Hugo Costa Andrea Martino BEN MANSOUR Safouane Paul Hardaker Vincent Jolly Guillermo Muñoz Sanz Tapuwa Mutangadura Tim De Rycke Maria Melini ABSI System Nils Schuch Antonino Scalzo Manuel Hasenstab Thomas Stubbs Michael Hackenjos Anand Khambete Jamie Evans Aviad Benoni Olivia Mydlak Eric Shema Adriana Puigpelat Sivakumar Reddy Rens Verhagen ABHISHEK SHARAN Sugavanesh Periyasamy Patrick Kaiser Mario Habermann Max Bagge (ARL) Namrata N Holger Knopf Falko Meiselbach Consultant Deloitte Dominika Slaninová Antal Godkewitsch Theodoor van Donge Sarath Kumar Panathula Annemarie Heuschild Sumit Verma Monali Chaudhari Cristina Poza Castro Tom Braditz Thomas Dietz Hiroaki Katori 史子 藤原 Thomas Minney 淳子 相川 Jacquline Gutuerrez Ricky Williamson Manuel Sanz Eliel Brisido Aske Bong-Saxe Timothy Ihlenfeld Sallie Iovino MOL Admin John Satta Macjules Sevilla Jeneah Abaquin Mahesh Somineni Deploy User Rajeev Katragadda James BeVard Aliznet Aliznet Yuri Lima Fugikawa Falk Lehmann Josearmando Santas Daniel Perrella Sarju Ladwa Mark Richmond Nitasha Mohapatra Kai Amundsen François REY Raj Sarma Jean-Marc Caudron Michael Rozenblum Lee Stone Marleena Kurki Luke Craig Dominik Ryczek Gonçalo Silva Dieffrei Quadros Hunter Basselet Zakaria Aoujil Alex Maier Jeferson Chaves Daniel Kleiner Nikhil Chukka Phani Pradyumna Somayajula Rachel Zamora Jonathan Barbe Regis Pelissier Manuel Marenco Toscano Natascia Franzoso Zakir Hussain Fernando Vega David Pacovsky Anastasiya Kotozhekova Kevin Gosslar Prachi Jadhawar Kim Carlos Burgos Sebastian Alteryd Martin Fletcher BEng(hons) IEng MBCS Tobias Gustafsson Guillaume Rambaud Dennis Pang Jitendra Kumar Frederic Jacobs hemasri Konduru Roel van sluys Pablo Fernández Nils Heblich-Menke Nitin Kedawat Christian Clausen Cesar Camacho Philipp Clos Himanshu Verma Manav Patel Maike Rosen Willem van Reijn Javier Soto Carrascosa Javier Fernández Figueredo Gianmarco Funaro Ami Shirley Nicole Mooney sonu kumar Polina Tsuban-Drobot Haroldo Bonette Carvalho Mélanie FAYET Polina Tsuban-Drobot CCE Platform DIA DIA Integration User Daniel Rodriguez Markus Eberhardt Poovaiah Machaiah GERARDO CRESPO ANASAGASTI Razvan Bratu David Torre Charif Serhani Sascha Greuel Daniel Toledo Villalba Beatriz Puig Francisco Javier Drago Madera Rafa Conejero Jonatan Rey Giovanni Cristian Zamorano Villalon Elias Sánchez Arroyo Yaaseen Saib Hector Fenoll Malonda Véronique SAVINI Pavel Urban Phil Petts Roxana Anghel Nicholas Fiorentini Alexander Erdikler Azra Hadziabdic Guillaume Decaen Christophe Pereira Christian Laboranowitsch Andrea Fortuna Jose Carrión Alexander Mc Allister Gioele Brenz Verca João GAGO Nick Anderson Duncan Bradley Michael Baeuerle Margarita Barabash Julien Auger Aditya Wani Oficina Técnica Administrador de sistema Neha Chandargi Daniel Wolanski Frederik Prigge Eric Trunk Jonas Juenger Stefan Sandmann Vinodraj Shivananda Trailhead Meremans Monika Reichelt Angineh KhashakiChigani Patrick Koschella Veena Jakore Andrea Jacopo Michieli Konstantin Büschel Michael Ehrlich Marko Schmalenbach Doris Atchikiti Víctor Melo Lourdes Salayet Laxmi Goodur Alan Jaouen Alscient Admin Jesús Rodríguez David Encinas Christian Monje Marcos S4G MACC Admin 1x1 Josep Vall-llobera Juan Escanciano Administrador MNG jérémy Vial Gauthier Emilie Juan José Prieto Escolar Grzegorz Laskowski Yazhou Liu Geza Mandli Cytiva Admin Oscar Perez Andrea D'Angelo Intxixu Latorre Monton Branislav Puzder khalid bouaabdalli Roman Khramovskikh Stefan Richter Brahim LAISSAOUI Marie-Christine Renier Bahia Mouadden Maximilien Huet Yoandy Lacuna Tavárez Felipe Alcaide López S4G Consulting Andrés Blanco Silvia Buchwieser Jose Manuel Caballero Muñoz Bárbara García Birger Wollburg Álvaro Abella Andrés Felipe Bedoya Rojas Miguel Garcia Lopez Fermín Campo Alberto Grossenbacher Vít Bareš Oscar Frigerio KHADIDJAH Zeadally Christiane Ramarosandratana Priyanca Jogoo Marcel Balbach Shaywin Dussoye Urvashi SADASING Gert Stoevelaar Varun Gulati Sanjay Kumar Jan Majling Floris Hamelink Andrew Vander Heyden Ronan Launay Ruth Calva Mike OConnor Brian W Luís Félix Volodia Gounaris Felipe Henriques Vinoth Shunmugavelu Andre Cambas tara seebaluck Michele ConfMan A2A Katrien Kauffmann Michael Schirger Dana Leicht Ahmed Derbel Volena Valcheva Olivier Brabanders Guillaume Peron Ismail Ouzgane Romain Couturier Priscillia Guillot BrightGen Support Anne-Sophie Rubens Mehdi admin DJERAD Maximilien HUET abir stellantis Robert Hoff Prashanth Kabadagi PIERRE JEAN MARTINEAU Bing Wang Aleksander Borysławski Rey Rojas Lars Joyce Bence Csík Maria 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Is it Fixed?

AP0 AP3 AP4 AP5 AP6 AP7 AP8 AP9 AP10 AP11 AP12 AP13 AP14 AP15 AP16 AP17 AP18 AP19 AP20 AP21 AP22 AP24 AP25 AP26 AP27 AP28 AUS14S AUS18S AUS16S AUS13 AUS11 AUS1 AUS28S AUS20S AUS27 AUS26S AUS25 AUS24S AUS23 AUS22S AUS2S AUS36S AUS38S AUS3 AUS4S AUS47 AUS43 AUS5 AUS6S AUS7 AUS79 AUS77 AUS75 AUS9 BRA1 BRA2S BRA3 BRA4S BRA5 BRA6S BRA8S CAN1 CAN17 CAN11 CAN25 CAN2S CAN20S CAN29 CAN28 CAN27 CAN26 CAN31 CAN4S CAN6S CAN8S CS1 CS2 CS4 CS5 CS6 CS7 CS8 CS9 CS10 CS109 CS108 CS107 CS106 CS105 CS102 CS101 CS100 CS115 CS119 CS110 CS117 CS114 CS113 CS112 CS111 CS11 CS116 CS123 CS122 CS121 CS126 CS127 CS129 CS128 CS125 CS124 CS137 CS138 CS133 CS132 CS14 CS148 CS142 CS159 CS152 CS151 CS15 CS162 CS167 CS166 CS16 CS169 CS165 CS160 CS173 CS17 CS172 CS170 CS171 CS174 CS18 CS189 CS194 CS192 CS193 CS190 CS191 CS199 CS197 CS19 CS198 CS196 CS195 CS20 CS209 CS200 CS202 CS201 CS203 CS21 CS219 CS218 CS217 CS216 CS215 CS214 CS213 CS212 CS211 CS210 CS22 CS220 CS226 CS224 CS222 CS225 CS223 CS221 CS23 CS234 CS24 CS25 CS26 CS27 CS28 CS29 CS308 CS31 CS32 CS33 CS34 CS35 CS36 CS37 CS40 CS41 CS42 CS43 CS44 CS45 CS47 CS53 CS57 CS58 CS59 CS60 CS61 CS62 CS63 CS64 CS65 CS66 CS67 CS68 CS69 CS72 CS73 CS74 CS75 CS76 CS77 CS78 CS79 CS80 CS81 CS84 CS86 CS87 CS88 CS89 CS90 CS91 CS92 CS94 CS95 CS96 CS97 CS98 CS99 DEU10S DEU13 DEU11 DEU1 DEU16S DEU14S DEU12S DEU2S DEU20S DEU25 DEU36 DEU3 DEU38 DEU4S DEU5 DEU6S DEU8S EU16 EU17 EU18 EU19 EU25 EU26 EU27 EU28 EU29 EU30 EU31 EU32 EU33 EU34 EU35 EU36 EU37 EU38 EU39 EU40 EU41 EU42 EU43 EU44 EU45 EU46 EU47 EU48 FRA12S FRA19 FRA1 FRA11 FRA24S FRA2S FRA32 FRA34 FRA4S FRA5 FRA6S FRA7 FRA8S FRA9 IND14S IND17 IND19 IND18S IND16S IND15 IND13 IND11 IND1 IND12S IND10S IND20S IND27 IND25 IND21 IND23 IND2S IND28S IND26S IND24S IND22S IND37 IND3S IND39 IND41 IND47 IND4S IND43 IND5 IND6S IND7 IND8S IND9 JPN18S JPN12S JPN10S JPN1 JPN19 JPN17 JPN20S JPN2S JPN21 JPN28S JPN24S JPN22S JPN3 JPN4S JPN5 JPN6S JPN7 JPN8S JPN93 NA104 NA107 NA109 NA100 NA101 NA103 NA102 NA105 NA119 NA116 NA110 NA118 NA112 NA111 NA115 NA114 NA113 NA117 NA125 NA124 NA122 NA120 NA126 NA127 NA123 NA129 NA121 NA128 NA138 NA134 NA133 NA136 NA135 NA132 NA131 NA130 NA137 NA139 NA140 NA142 NA141 NA149 NA146 NA147 NA148 NA154 NA158 NA159 NA153 NA151 NA155 NA152 NA150 NA156 NA161 NA163 NA167 NA160 NA166 NA165 NA169 NA164 NA168 NA162 NA172 NA170 NA174 NA171 NA173 NA196 NA207 NA204 NA206 NA208 NA209 NA21 NA218 NA214 NA217 NA215 NA211 NA212 NA213 NA210 NA219 NA220 NA70 NA71 NA75 NA80 NA81 NA82 NA83 NA84 NA85 NA89 NA90 NA91 NA92 NA93 NA94 NA95 NA96 NA97 NA98 NA99 SGP10 SGP1 SGP2S SGP3 SGP4S SGP5 SGP6S SGP8S UM1 UM2 UM3 UM4 UM5 UM6 UM7 UM8 UM9 USA194S USA13 USA198S USA196S USA1 USA19 USA17 USA15 USA20S USA26 USA28S USA2S USA22S USA3S USA32S USA30S USA36 USA34 USA59 USA60S USA62S USA7 USA8S

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