'Please specify a valid email address' error produced when adding substitution strings or AMPScript to the Email Forward to Rules in Enterprise RMM
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'Please specify a valid email address' error produced when adding substitution strings or AMPScript to the Email Forward to Rules in Enterprise RMM

Marketing Cloud Email Studio , Marketing Cloud Admin

Last updated 2021-11-23 ·Reference W-9614012 ·Reported By 1 users

In Review

Summary
When adding adding substitution strings or AMPScript to the Email Forward to Rules in Enterprise RMM a 'Please specify a valid email address' error produced

Repro
- With Enterprise RMM enabled, go to the RMM settings in Setup or Admin of Email Studio
- Create a Rule
- Click Next
- Put a substitution string or AMPScript into the Email Address under Forward Reply to
- Click Next
- Notice the 'Please specify a valid email address' error is displayed and the Rule is not saved

Workaround
- Create a valid Rule using an Email Address
- Save the Rule
- Edit the Rule
- Change the value in the Email Address and apply the dynamic value
- Click Save
- The error 'Please specify a valid address' occurs, but the value is saved when coming back to the existing Rule

Reported By (1)

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