"Error Invalid id: 13349" after clicking the Salesforce Maps Mobile tab under Devices Management
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"Error Invalid id: 13349" after clicking the Salesforce Maps Mobile tab under Devices Management

Maps Live Tracking

Last updated 2021-07-09 ·Reference W-9584282 ·Reported By 1 users

In Review

Summary
In some demo environments, users are getting a "Error Invalid id: 13349" after clicking the Salesforce Maps Mobile tab under Devices Management.

Repro
Found in SF Maps v232
1. Enable Live Location in Maps Mobile app
2. Go to Setup > Installed packages > Configure on Maps
3. Under Maps Live Tracking > Devices Management > Salesforce Maps Mobile > Next
4. Error message appears on the top right of the screen.

Expected Result: Show List of Live devices

Actual Result: Error Invalid Id:13349

Workaround
Create the IoT Device Manually from the Maps IoT Device Object

https://help.salesforce.com/articleView?id=000354711&type=1&mode=1

Reported By (1)

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