MobileConnect Activity Log for All Time is Inaccurate
Last updated 2022-04-27 ·Reference W-10801661 ·Reported By 0 users
When viewing a particular message in MobileConnect, you can view the Activity Log. The time selection can be All Time, Last 24 Hours, Last 7 Days, or Last Month. The All Time activity can be inaccurate compared to any of the MobileConnect Reports.
Go to MobileConnect | Click on a Message that sent to 1 or more contacts
Go to Activity Log and click All Time
Note the counts
Go to Analytics Builder | Reports | SMS Message Summary
Run it for the message in question
Note the stats are different
Utilize MobileConnect Reports as this data is correct, or select a different timeframe drop-down within the Activity Log
Reported By (0)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.