Source Audience Count for Facebook not updating within the Overview of Advertising Studio UI
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Known Issues · In Review

Source Audience Count for Facebook not updating within the Overview of Advertising Studio UI

Marketing Cloud Advertising Studio

Last updated 2022-05-05 ·Reference W-10145517 ·Reported By 2 users

In Review

Summary
A subset of customers experiencing the Facebook Audience count is not getting updated as expected. While Source audience is showing an incorrect number Synced Data extensions are updated with the actual numbers and records.

Repro
> Login to account
> Click on Advertising Studio > Audiences
> Click on FB Audience Name

You can see the count in the UI of Audiences does not match with the count present in the Synced Data extension.

Workaround
Please refer to the Synced DE for the actual count of Facebook audiences.

Reported By (2)

Vijayalakshmi Jujare Jason Kwong

Is it Fixed?

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