Navigating away from Journey Email Activity saving window will cause failures
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Navigating away from Journey Email Activity saving window will cause failures

Marketing Cloud Journey Builder

Last updated 2022-03-30 ·Reference W-10243468 ·Reported By 0 users

No Fix

Summary
When making changes to a Journey Email Activity and clicking to save, if you navigate away from the window indicating it is being saved too early the Journey Triggered Send will not get properly activated.

Repro
- Go to Journey Builder
- Select a Journey with an Email Activity
- Make changes to the Email Activity and click Save
- Receive the window indicating 'Saving... Do not exit this window.'
- Exit/Navigate away before it notes it has saved
- Notice the Journey Triggered Send is not activated

Workaround
- Wait until Saving window goes away, before navigating away

Reported By (0)

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