Apostrophes within the subject line will cause HTML formatting issues of the Email Archive file
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Apostrophes within the subject line will cause HTML formatting issues of the Email Archive file

Marketing Cloud Email Studio

Last updated 2021-11-23 ·Reference W-10176968 ·Reported By 0 users

In Review

Summary
When using an Apostrophe in the subject line of the email, if we have the email archive set to convert EML to HTML, the html version of the email gets an space added into the subject line.

Repro
- Have Email Archiving set to convert EML to HTML
- Create a new email, with a subject containing an apostrophe
- Make a send using that email to a subscriber
- Wait and watch for the email archive file to be created
- Open the HTML file for that single email
- Notice the will subject appear with a space where the apostrophe was

Workaround
- Don't user apostrophes within the Subject line or don't convert the EML to HTML

Reported By (0)

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