Salesforce mobile App connectivity error on Android devices
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Known Issues · In Review

Salesforce mobile App connectivity error on Android devices

Mobile

Last updated 17 days ago ·Reference W-9336503 ·Reported By 0 users

In Review

Summary
While navigating from Salesforce mobile app to other mobile apps and coming back to Salesforce, you may see an error below on Android devices:
"No connection is available, check your WiFi or cellular connections and try again"

NOTE: The issue is mainly happening on Android mobile devices and is not specific to Salesforce mobile app version or OS version.

Repro
>>Login to Salesforce mobile app on Android device
>>Switch to another mobile app (ex: gmail, chrome...etc) and stay on it for few minutes
>>Come back to Salesforce mobile app
>>The error may present itself

Workaround
Login again to Salesforce mobile app

Reported By (0)

Is it Fixed?

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