Publication list when shared across Business Units cause jobs to be cancelled
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Publication list when shared across Business Units cause jobs to be cancelled

Marketing Cloud Email Studio

Last updated 2021-05-19 ·Reference W-8383252 ·Reported By 0 users

No Fix

Summary
When we share a publication list that belonged to a Business Unit with another Business Unit and use the same in an Email Send. The send does not happen as the associated job gets cancelled.

Repro
Steps to replicate the issue:

1. In a child BU create a publication list.
2. In the same child BU create two data extensions
3. Perform a send to the two DEs and use the publication list you created in step 1.
4. After the job is complete, share the publication list you created in step 1.
5. In a different child BU create two new data extensions
6. Perform a send using the two new data extensions using the shared publication list.
7. Job will error.

Workaround
Currently, there is no workaround. Please open a support case.

Reported By (0)

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