Error message occurs when trying to view Contact Hierarcy
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Known Issues · In Review

Error message occurs when trying to view Contact Hierarcy

Lightning , Listviews

Last updated 17 days ago ·Reference W-8936603 ·Reported By 1 users

In Review

Summary
When you have the "Account Parent Account" field in the first column of the contact hierarchy then you will recieve an error message.

Repro
1. Create a contact
2. On the contact detail record, add a value in the "reports to" field
3. In Object manager, access the contact object.
4. Click the "Hierarchy Columns" section
5. Click New
6. Add the "Account Parent Account" as the first option
7. Click Save
8. Navigate to a contact record, and click the drop down and click the "View Contact Hierarchy " button

NOTICE: error message

Workaround
Re-arrange the Hierarchy Column so that "Account Parent Account" is not the first option, OR remove that option all together.

Reported By (1)

Subashini Selvaraj

Is it Fixed?

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