Click2Create options will not load on Maps Mobile
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Click2Create options will not load on Maps Mobile

Maps , Maps Mobile

Last updated 2021-02-24 ·Reference W-8932873 ·Reported By 1 users

In Review

When adding buttons specific to Salesforce records on the POI button set layout, the Click2Create buttons are not displayed for the user.

Found in Salesforce Maps Version 2.31

*Create or edit a button set
*Add any button that is related to an activity of an SF record (ie, "New Event", "New Task", "Log a Call") to the POI Layout and save
**Note: you cannot drag these buttons from the "Available Button" section, they need to be added from the "Mass Action Layout" section

*Open Maps on Mobile and do a Point of Interest (POI) search ( ie; gas stations)
*Click on any POI marker
**Note the infobox only displays the "details"

Ensure the POI Layout does not contain any of the following buttons: "Log a Call", "New Event", or "New Task"

Reported By (1)

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