User can not update the IP Address type of a Delivery Profile from Private to Account Default in the UI
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User can not update the IP Address type of a Delivery Profile from Private to Account Default in the UI

Marketing Cloud Email Studio , Marketing Cloud Admin

Last updated Yesterday ·Reference W-8886924 ·Reported By 0 users

In Review

Summary
When a MID has a delivery profile which uses a Private IP address, the user can not update the IP address to an Account Default.



If the IP address has been removed from the MID, but it is still associated with the Delivery Profile, jobs will error.

Repro
1) In Admin > Send Management > Delivery Profiles, create a Delivery Profile and set the IP Address to Private. To do this you will need to do one of the three things

2) Assign IP Address to the account and then assign on to the Delivery profile

3) Request removal of IP.

4) Attempt to send with previously created delivery profile.

Workaround
Create a new delivery profile.

Reported By (0)

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