Behavioral Triggers session timeout limit always displays 1 hr
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Behavioral Triggers session timeout limit always displays 1 hr

Marketing Cloud Journey Builder , Marketing Cloud Einstein/Predictive

Last updated 2021-07-16 ·Reference W-8747590 ·Reported By 1 users

Fixed

Summary
In settings for "session timeout limit" within the Behavioral trigger app, will always display 1 hour regardless of actually setting

Repro
Click on the gear icon within Behavioral Triggers and change the session timeout to 15mins. Navigate away from the Behavioral Triggers app and back and click on the gear icon and observe sessions timeout shows an 1 hour

Workaround
Use Email / Web Recommendations >> Admin >> implementation >> Advance settings to see what the current settings are

Reported By (1)

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