Health Cloud: Lookup / Related Lists Don't Show Records when using Person Accounts
Last updated 2021-05-26 ·Reference W-8553215 ·Reported By 3 users
Some Health Cloud entities have a lookup to both account and contact. However, there is one related list on Account which uses the Health Cloud entities' account lookup.
In the current data model, person accounts are related to the HC entities via contact lookup. Therefore they do not show up in the related list on Person Account.
With a Provider modeled as Person Account and with that record linked to a Healthcare Practitioner Facility. User navigates to the related list on a Person Account record, user should see the practitioner facility show up, but it does not
Is it Fixed?
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