Some Embedded Service additional branding does not appear in IE11
Last updated 2020-09-24 ·Reference W-7988814 ·Reported By 0 users
If you've changed the additional branding that's available for Embedded Service for Web (Chat), these changes may not reflect in IE11.
Enable Chat and Omni
Create an Embedded Service Deployment
Add additional branding to the Deployment
Place the Embedded Service code on a webpage
Access the webpage via IE11 and try to initiate a chat
You'll notice not all of the additional branding renders in IE11
Use a different browser type, such as Google Chrome
Reported By (0)
Is it Fixed?
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