Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record
Marketing Cloud Einstein/Predictive
Last updated 2021-03-15 ·Reference W-7988556 ·Reported By 4 users
In Review
Summary
When using stream updates within the collect code and the Data Extension integration , the streaming update call does not update the IGO_PRODUCTS data extension.
This does not affect recommendations or reporting. The IGO/PI data extensions are not leveraged by the product, these data extensions just exist to surface information within the account
Repro
1) Make a streaming update call to add/update a product
2) Observe the IGO_Products does not reflect the change
Workaround
1) Use the catalog batch upload process to update the products
2) Create a data extension and upload the catalog into this data extension for any down stream process
Reported By (4)
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