Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record
Marketing Cloud Einstein/Predictive
Last updated 18 days ago ·Reference W-7988556 ·Reported By 2 users
In Review
Summary
When using stream updates within the collect code and the Data Extension integration , the streaming update call does not update the IGO_PRODUCTS data extension.
This does not affect recommendations or reporting. The IGO/PI data extensions are not leveraged by the product, these data extensions just exist to surface information within the account
Repro
1) Make a streaming update call to add/update a product
2) Observe the IGO_Products does not reflect the change
Workaround
1) Use the catalog batch upload process to update the products
2) Create a data extension and upload the catalog into this data extension for any down stream process
Reported By (2)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.