Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record
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Email/Web Recommendations - Streaming Updates does not create/update an IGO_PRODUCTS record

Marketing Cloud Einstein/Predictive

Last updated 2020-08-24 ·Reference W-7988556 ·Reported By 0 users

In Review

Summary
When using stream updates within the collect code and the Data Extension integration , the streaming update call does not update the IGO_PRODUCTS data extension.

This does not affect recommendations or reporting. The IGO/PI data extensions are not leveraged by the product, these data extensions just exist to surface information within the account

Repro
1) Make a streaming update call to add/update a product
2) Observe the IGO_Products does not reflect the change

Workaround
1) Use the catalog batch upload process to update the products

2) Create a data extension and upload the catalog into this data extension for any down stream process

Reported By (0)

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