"Add to Pardot List" Standard Action does not display any Pardot lists
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"Add to Pardot List" Standard Action does not display any Pardot lists

Pardot

Last updated 7 days ago ·Reference W-7914543 ·Reported By 31 users

In Review

Summary
The 'Add to Pardot List' modal will display on a lead or contact record, but when searching for a non-dynamic, public Pardot list, the message "We couldn’t add to the lists. Try again later" displays.

Repro
1. Add the 'Add to Pardot List' button to lead and contact page layouts and list views
2. Click on 'Add to Pardot List' and the modal window displays
3. Search for a Pardot list
4. See message "We couldn’t add to the lists. Try again later."

Workaround
Use the Prospect List Membership Visualforce page on individual leads and contacts
https://help.salesforce.com/articleView?id=pardot_sf_connector_list_membership.htm&type=5

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