Products with Price Dimensions added Net New on Amendment create subscriptions with incorrect Quantities
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Products with Price Dimensions added Net New on Amendment create subscriptions with incorrect Quantities

Salesforce CPQ (Configure-Price-Quote)

Last updated 2021-02-18 ·Reference W-7917028 ·Reported By 3 users

Fixed - Spring '21 Patch 7.0

Summary
Products with Price Dimensions added Net New on Amendment create subscriptions with incorrect Quantities

Products added in this fashion should have 'Quantity' of the delta difference from previous line. Currently they hold the true Quantity.

Repro
Create an active subscription product named 'DS MDQ' with price and
Subscription pricing = fixed
Subscription term = 12


Create and 'Price Dimension' related object to the product named
'1'
Type = Year

Steps:
Create an account, Opportunity, Quote with start date today and 24 month sub term
1) add the product 'DS MDQ'
2) change quantity of first line to 5, second to 7. Save
3) Contract Opportunity, navigate to contract

Observe: first subscription has quantity 5, segment quantity 5,
Second subscription has quantity 2, segment quantity 7

4) activate contract
5) press amend, amend
6) clone the line, save, contract amendment opportunity

Observe: For the new subscriptions,
first subscription has quantity 5, segment quantity 5,
Second subscription has quantity 7, segment quantity 7

Expected behavior:
Second subscription has quantity 2, segment quantity 7

Workaround
The only known affect of this is that it incorrectly aggregates quantities for 'Cross Order' type Discount Schedules. Updating the quantity on the subscriptions to be the delta difference will correct this affect.

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