Social Studio Automate does not action every post when using a mixed account Datasource
Last updated 2020-07-08 ·Reference W-7779241 ·Reported By 0 users
When using a mixed Datasource, meaning containing both Topic Profiles and Managed account, you will notice that some posts are not being actioned as expected.
1. Log into Social Studio Automate
2. Create a Data Source containing both Topic Profile and Managed Account data
3. Create a rule associated with that Data Source applying any workflow items.
4. Notice that not all expected posts are being actioned.
As a work around, you can separate managed account sources and topic profile sources in their own individual datasource. This will ensure that all content is actioned as expected.
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Is it Fixed?
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